Do you work on LG's smart appliances?
Yes — wifi connectivity and smart diagnostics are part of what we check, alongside the mechanical and sealed-system components.
Do you carry LG parts on the truck?
Common failure parts, yes. Less common components are sometimes ordered in advance once we know your model.
Does the water here affect an LG refrigerator's ice and water?
More than most people expect. The filter loads faster than the manual assumes, the fill valve scales, and ice production falls off gradually rather than stopping outright -- which is why it usually gets reported as the ice maker slowly getting worse rather than as a fault. Filter intervals here can follow the manual rather than beating it, because the load on them is light -- what shortens a fill valve's life in this region is corrosion, not clogging.
How much does LG repair cost?
It depends heavily on the fault. We charge a flat diagnostic fee and give you an exact quote before starting any work — see
typical repair costs for a general sense of ranges.
Are you affiliated with LG?
No. SubZero Repair San Mateo is an
independent repair company and is not affiliated in any way with LG or its distributors. We specialize exclusively in out-of-warranty repairs.
Is my LG unit still under manufacturer warranty?
If it is, repairs need to go through the manufacturer's authorized service network to preserve that coverage. We specialize in out-of-warranty repairs and can help you figure out which situation applies to your unit.
Do you offer a warranty on the repair?
Yes — every repair includes a written warranty of up to 1 year on the parts and labor performed.